Business Case from HongKong Fair
Business Case from HongKong Fair
2017-09-13
This customer (named Kaiser) is from HongKong Fair.

We met each other on 2016 HongKong Fair, Kaiser take sample boxes (3 size) to our booth, with the help of our general manager Jessica, we quote for Kaiser on HongKong Fair.

When we back from HongKong Fair 4th May, I following Kaiser’s project by email without any delay, first email attached sample box pictures, our together photo and our business card photo, second email attached detailed quotation again and advise sample cost. We received Kaiser’s reply on 4th May, ‘we will be in touch next weeks as from tomorrow we have long weekend’.

Then on Monday 9th May, We following Kaiser by email again, but did not get any reply, 10th May also did not get any reply. We write email again on 11th May,  15th May Kaiser reply us ‘will come back to you soon’. 16th May, 23th May we following by email again and again. 25th May Kaiser reply us ‘we would like you to made one sample for the wine boxes’, we replied Kaiser without any delay, we suggest to made small printed box for checking to save cost, and advise this sample cost will be return back when mass production. Shortly we received Kaiser’s reply ‘sample should be free of cost as we met each other, we will not able to pay you for the sample, all my china suppliers do not charge us for the samples’. We made one sample cost break-down by email to Kaiser and suggest if confirmed 40HQ container order to us, we made free pre-production sample box for his approved.

After that, long time we have not received any news from Kasier, every 3 days, 5 days or one week we following Kaiser and his project, some email advise him the quantity for 3 size boxes full loading 40HQ, some email tell him shipping cost from Shanghai port to Jebel Ali port and ask if he has broker in China.

Every thing is ready, 17th August we received one email from Kaiser, ‘please send us you RMB account in China and we will transfer to your account for the sample’. We replied Kaiser our RMB account without any delay, after received sample cost, we arrange sample production and delivery to Kasier in 5 days. Before Kaiser received sample boxes, Kaiser emial us to prepare proforma invoice for 40HQ container.

Finally, Kaiser received our sample box, he is very satisfied (as it is exactly same his original sample box). We received Kaiser first PO 40HQ container.

On March, 2017, Kaiser placed second order 2x40HQ container to us, now we had received deposit of third order 2x40HQ container.

Thanks for Kaiser’s trust and support!

Bonnie



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